Customer Testimonials
From ordering our Tahoe to driving out everyone was courteous, friendly, and extremely helpful Joe, the salesman was awesome
Stress free, friendly, helpful, informative, kind. Jim went the extra mile to find a vehicle that fit MY needs. He did not want to just make a sale, his goal was to make me happy with my purchase.
Very good experience overall. Everything was easy and all questions were addressed. We were treated well.
Third time I have submitted this! Advisor was professional and fully explained all the potential services. Work was completed in a timely manner.
Very good, got me in and out pretty quick. Everyone there was polite, nice snack area and comfortable seating with lot of reading material.
Very good customer service. Our salesman Dillon was knowledgeable and helpful in all aspects of the journey
Great , Grant was a great salesman and genuine human being Grant went above and beyond to help me get my new truck 5/5 stars
Smooth drop off, quick turn around, and very pleasant experience at the dealership. Thank you
From making my appointment over the phone through checking out when service was done, I was treated with professionalism, courtesy, friendliness and care.
Art is a good employee. He is always nice,kind, and knowledge. Art always recommends everything I need and describes everything in good detail
I had my transmission fluid changed, and my truck runs better than it did when I first bought it (used)
I came in for new tires and an alignment. The staff is friendly and they finished my car same day. Dylan arranged for an uber for me to go home until the car was ready. When it was ready, I made it back in an uber with no problems.
I was said to take 8 day and I would be kept informed of progress. The car was left in on July 2nd, and on July 9, I figured the car has to be ready; but that was not the case. I was told by Renee, that [they] kept ordering the wrong part and...So, I didn't get the car back until July 15th. Very, very, very disappointing!
Very informative and kept me advised along every step. Dylan was very helpful and had excellent communication
My car 2026 Chevy Trax was involved in an accident.
We used your collision center & service department to make all repairs needed.
Arrived 5/26/26 at collision center and picked up 49 days later. Dominick from the collision center told me he could have the car ready for me on 7/13/26 but he did not have enough time for the complete detail job on my car. OK, no problem, I would bring back in 3 days after my medical procedure.
Picked up the car and it was only run through a car wash and inside quickly wiped down. Grease or oil on both front seats, ... Read More DealerRater - Aug 9, 2026
Extremely happy with Ferman Chevy of Tarpon From My salesman Lou , Cody the manager, Colton in Finance and Renee in the Body shop all have gone out of their way to make my experience there exceptional. Will definitely recommend this dealership.
Good dealership with great service and awesome customer service I appreciate going there to get my truck service
Needed the fuel door replaced, was in my service notes, part was unavailable so not as good as it could have been.
He was kind and transparent in helping me weigh my options and make a decision
Dominic and Jeff were very nice to deal with in my situation. They set up an appointment quickly, explained what damage which was done behind my bumper. I would bring my truck back to them, also my truck was washed. Very pleased
Efficient. Well priced. Easy transaction. I enjoyed the experience of purchasing my new car from Keith
They were very helpful with my trade in And very helpful with my new Tahoe
My experience was horrible I made at appointment for 10:45 and didn't leave until 2:30. 3 and half hours for an oil change is unacceptable and one of the mechanics ding my drivers side door.
Garbage An employee of Chevy hit my car, depreciating the value. The discount they gave me on my service was insulting.
Upon walking into the dealership, we were greeted with smiles from everybody that was on the floor working. Pristine and Clean, and everybody was hard at work, so early on a Tuesday morning!
Jim went above and beyond!! I have never experienced a sales manager that way before. Jim took his time explainingall the details about the vehicle on paper and also in the car explaining all the functions. I felt safe and secure when driving off of the property, knowing more about my vehicle than when I walked in the door. Jim was attentive, assertive, and you can tell ... Read More DealerRater - Jul 31, 2026
Upon walking into the dealership, we were greeted with smiles from everybody that was on the floor working. Pristine and Clean, and everybody was hard at work, so early on a Tuesday morning! Jim went above and beyond!! I have never experienced a sales manager that way before. Jim took his time explain explaining me all the details about the vehicle on paper and also in the car explaining all the functions. I felt safe and secure when driving off of the property, knowing more about my vehicle than when I walked in the door. Jim was attentive, assertive, and ... Read More DealerRater - Jul 31, 2026
Every thing went smoothly I was happy with experience Work was done in a timely manner
Very good job...checked all systems...I waited while they worked on it an it done quickly...Dylan was courteous and respectful....I am very happy with the service
We have been dealing with Todd for many years and with Joe K. the last few years. We always have a good experience with both.
I came in with a truck to trade and came out with the truck I was looking at, great experience no hassles.
Todd was so helpful, got me with Joe K as a salesman and we worked to find the right car. Excellent service
Great service as always Anthony and Jason have been very helpful and they actually care.
They knew they were gonna work on my car longer than it. Would they give me a ride to where I wanted to go and pick me up. I thought that was awesome. So I didn't have to sit there and wait for five hours. Anthony was awesome.
Andrew I called in the morning time about tire and by 3pm same day had new tire. Andrew came through thank you
Everyone was just great in the service department. Really nice to have great customer service. Not enough words to express that. In fact, I will seriously consider purchasing my next vehicle here. Great job guys! Thank you 🙂
Excellent with helping me Patient, understanding and took the time to explain what I needed. Very helpful
Professional Professional and very courteous Helpful made everything very easy I would recommend them Friendly
I provided an issue that could not be resolved. Intermittently the door locks would or will not lock when the FOB indicates with a beep of the horn that they did lock. It was an BCM or Controller issue that makes the electronic locking of the doors inoperable. Thus the car indicates that the doors are locked when in fact they are not!
Friendly. Interested in my needs. No pressure. Got to me very quickly, did not have to wait.
No issues. Service completed in reasonable time. Excellent service dept team, friendly and informative as always.
Superlative! Great No more Great place nice people good service, convenient location gave loaner car newer building
Excellent service. Friendly and knowledgeable personnel. I will keep coming to Ferman Chevrolet for service on my Corvette.
They finally fixed my car right Done ?? I'm happy with my car but just been home 2 days. We will see.
Not ecstatic but ok with the last visit under the circumstances Not sure if I would buy from them again
Kept me updated while my car was getting serviced. Identified other issues that I wasn't aware of and got repairs completed.
Great service from start to finish. Thank you Ferman Collision Crew Thank you very much
Great I really don't have time to do this. I'm a very busy person with a very busy business. Give everybody 5's
They didn't make me feel uncomfortable and answered all my questions. There was no pressure at all to purchase. Also I really like my new vehicle.
Professional, informative Art was Professional and kept me informed. It took longer than expected but I was offered a car to use for some errends.
Extremely helpful and made it very easy and stress free experience Tracy and Robert were friendly, welcoming, and professional
Charge too much for poor service and bad diagnosis. Luckily we said no to the AC service and took to Tires Plus who diagnosed and fixed the issue at 10% of what you where going to charge us. Your service is a joke and we will tell everyone how bad the experience was with your team.
Quick, clean, and priced very well. Would recommend What can you say there the best.
My oil change took about 2 1/2 hours. Which is completely unacceptable. And then I was told that the parts needed for my oil change were not there. Why do I go through the trouble of scheduling appointments days in advance for something like this to happen?
DAY 1 - Oil change took 3 hrs, got home parked the car and the oil ran out and down the driveway. DAY 2 - Brought car back. 2.5 hours to figure what happened from day 1. Overfilled oil and something with filter.
Grant was extremely helpful. He explained everything in detail. He even brought trucks to us to see which one one we wanted. Fantastic service!!!
It was a fantastic experience. Went in with an idea of what I wanted and left with a beautiful truck
Very pleasant and smooth for buying a vehicle. Usually buying a car stresses me out, but coming to fireman Chevrolet was a smooth and pleasant experience for buying a car.
No appt took me in immediately and Ed the other myth man legend gave me a loaner truly outstanding service
Put a maintence plan without my knowledge! New car had a dent which they did not know!
Good people, nice place. Deal was easy. Would buy there again. I called around looking for a specific trim level. They had it and made it worth the drive across the state to make the deal.
Good people, nice place. Deal was easy. Would buy there again. I called around looking for a specific trim level. They had it and made it worth the drive across the state to make the deal.
Dealership itself was extremely clean. Salesman Keith Q was very pleasant, and knowledgeable. I came in with an idea of what I wanted and left super pleased with my new car. Robert P the finance manager was very pleasant also and detailed in my financing options.
All dealerships should be like this one. Perfect example of an excellent dealership. Highly recommended!
Everybody was so helpful. Keith answered all our questions and he wasn't pushy which is a great thing. All process was very smooth.
Easy check in, excellent customer service and communication. Job done quickly. Excellent overall experience. Great job
Very expensive. No return call from management. Concerns are still present. Even though we were charged for repair.
Anthonys Great. Polite,fast. Colton explained everything to me so I could understand the transaction. One of the fastest transactions done.
Polite and helpful Polite and helpful and knowledgeable about my vehicles. Was prompt Polite and helpful and knowledgeable about my vehicles. Was prompt and kept me informed.
This was an unexpected visit due the fact that my 2021 Bolt experienced a partial dead battery. Dylan was on top of it and walked me through the whole process. Owning an electric car comes with unexpected events but Dylan and Ferman Chevy have exceeded my expectations.
Tracy and Robert were great. I will be sending all my family and friends to them. What a great experience
Very organized, dress code excellent, my Salesman ,Joe Lord(gave me 100 per cent plus), if I have any problem or questions just call him. Gave me a great car at a great price. They have their act together. Excellent training.
I have been using Ferman Chevrolet to buy all of my cars since I could purchase cars and I am 47! I have never had a bad experience and have always had the best service with Ferman! Joe Lord and Robert Packard really went above and beyond helping me choose my new Trailblazer and getting me all settled in my new vehicle! I recommend Ferman and guarantee you will be satisfied with the service and professionalism of this dealership!
Tracy was a pleasure to deal with And Todd was awesome. We'll buy again from this dealership!
Dropped off my work truck on Friday early afternoon told them I needed it back Monday night. Picked it up Monday night with nothing done so now I have to take MORE time out of another day to take it and pick it up again. This is for something simple that the technician messed up when he worked on the truck last. The excuse was there was no heavy duty lift available… he could have used a creeper to get this done if he needed to.
The service was good and completed in a timely manner the service advisor was professional
Anthony is my new service provider. It was nice to have somebody that was pleasant, smiled and took care of all my needs. Glad to see him as a new member of your team.
Good deal, nice people. Anthony knew what my goals were from our first conversation. He met them. The delivery was good, but a little more waiting than I'd like.
Always have a good experience in dealing with the service department, no issues. Staff is very pleasant and professional.
Work was done right the first time. Work was completed in a timely manner. I'm beyond pleased with the service department.
Disappointed and Frustrated! aSeven days to get a part shipped in .. new switch ignition installed but it has failed. I'm still have the same issue; the truck doesn't recognize it in PARK. I would have thought that all possible error issues would have been checked. Google says it's possible Solenode, micro chip or linkage issues. Scheduled an appt online for 7/13 @ 0815 but did not get a confirm number. Tried a text and chat which was a waste of time. I'll be there tomorrow and do not expect a charge to find the issue! Really this should be ... Read More DealerRater - Jul 12, 2026
They were great. Got my car done quickly. They were efficient and did good work
Felt that I didn't get what I paid for and couldn't even even the air in the tires.
Good. Have bought 5 cars as a family. Will return when we need a new vehicle
Took my truck for recalls, and came back with lights on on dashboard, and to check was wrong they want $220 for testing. Not happy at all.
A fantastic experience buying from Ferman. All genuine and trustworthy. A pleasure to work with.
Friendly stuff,beautiful car and good price We love our new car, beautiful, very nice color, good milage
Great customer service and efficient service on my vehicle. Dylan was very helpful to me.
Went out of his way to make sure I got the best deal that I could
Very helpful and efficient Very good service and nice waiting area with coffee and donuts
Very informative and thorough. Gets the job done and does it well. Best of the best
Efficient professional A1 experience highly recommend Ferman Chevrolet for honest service, fair pricing always. Will definitely do business with them again
It was good Anthony was awesome, very helpful & good personality I will be back
The dealership meet our expectations and we are thrilled with our purchase. We look forward to getting all our maintenance done at the dealership.
The dealership and my contact in the service department did an excellent job helping me get all of my belongings out of my car. They performed a quick diagnostic evaluation and took the time to identify the actual issue, which turned out to be that I needed a new 12V battery and to fix the loose wire.
I especially want to recognize Arte who was the service advisor I worked with. He made the entire process easy, smooth, and straightforward from start to finish. He provided excellent customer service, communicated each step clearly, and has a great ability to keep ... Read More DealerRater - Jul 6, 2026
Grant was awesome so was Ed and Colton. All very helpful with my new Tahoe.
Lou was awesome! We had a great experience Great service Nothing else to say Great
My father brought the truck in to have a dent repaired and mark did a great job setting that up for us and coordinating it all
Kind of torn. I purchased a high end used car that was 3 years old for $40,000 and after 6 1/2 months the battery died. I had driven it about 1,000 miles One would expect a dealer upon taking the car in, service it and change the battery, windshield wipers and any degraded part. I was told as I had the car longer than 6 months, they would not replace the battery. I was originally quoted a price and did get a discount. Or did I? Quote high and give back to appease? Bottom line. I feel a battery should have been installed at no cost.
It was great- very friendly! Very informative and thorough. He was knowledgeable and gave great detail explanations.
Great service friendly very knowledgeable I was very happy when they lower the interest rate