Customer Testimonials
Kind of torn. I purchased a high end used car that was 3 years old for $40,000 and after 6 1/2 months the battery died. I had driven it about 1,000 miles One would expect a dealer upon taking the car in, service it and change the battery, windshield wipers and any degraded part. I was told as I had the car longer than 6 months, they would not replace the battery. I was originally quoted a price and did get a discount. Or did I? Quote high and give back to appease? Bottom line. I feel a battery should have been installed at no cost.
It was great- very friendly! Very informative and thorough. He was knowledgeable and gave great detail explanations.
Great service friendly very knowledgeable I was very happy when they lower the interest rate
Greeted as I arrived. Salesman found the car i was specifically interested in and we made a deal I was happy with
Very pricey for four shocks & six bump stops for a 2013 Silverado? Labor is way outta bounds being on SSI….
Always dependable and honest. The service staff is all attentive to all your needs Prompt.
They were not pushy at all, extremely friendly and down to earth. They were thorough and professional yet friendly and patient
I’ve given Ferman Chevy multiple chances, and the biggest issue is still communication. On this visit, I scheduled ahead, dropped my truck off Monday, and was told diagnosis would take 1–2 days. Then I heard nothing for days despite repeated calls and texts. I was told the part wouldn’t arrive until Thursday, so I extended my rental for another week at an extra $400. Then Monday afternoon I got a call saying the truck was already repaired and ready. The work was fine, but the poor communication cost me time and money.
Service department doesn't ever answer there phone service was not done correctly on my car
Keith and Robert were excellent! This was the most pleasant dealership i’ve ever dealt with. Both of these guys are real Stars and We truly appreciate them, The experience was pleasant enough we purchased 2 vehicles. TY Keith and Robert!
Friendly, helpful, took time to help us find what we wanted. Everyone we came onto contact with was friendly. Finance guy was great as well. He helped us figure out what works best for us.
Buying my truck was a great experience. Dillon made the entire process easy, smooth, and stress-free. Everyone was friendly, helpful, and answered all of my questions. I would definitely recommend them to anyone looking to buy a vehicle.
They made me feel like a VIP! It's so awesome to have a wonderful service experience! You look forward to coming back!
The place was more competitive probably a place standpoint. Both mark and the finance guy were helpful without being pushy. Mark even gave me a detailed breakdown of all associated costs. It was my first stop in my car search and I made it my last. No pressure, no haggling and good communication throughout
I can say I’ve never given a review about a POSITIVE car buying experience until now!! Thank you!
Ferman Chevrolet of Tarpon Springs has the best and most friendly staff. I would recommend them to everyone looking for a new vehicle.
Professional . Smooth . Service was excellent and timely . All the staff was courteous . Very nice facility .
Grant helped us find what we were looking for in the price range we needed. He is friendly and personable and funny and made the process easy.
Art Tavoularis just doesn't miss. The man sees and knows all. Goes above and beyond every time I come through for me. Maybe its standard behavior but for me its not treatment I'm accustomed to. The man created a game plan, got me on a service schedule to get my vehicle up to date. Worked with me financially and never pressed or pushed. He takes care of me and my needs and ensures I get to relive that new car experience when I come to pick up my Suburban by having the amazing detail staff do their magic. ... Read More DealerRater - Jun 27, 2026
Mix up on parts Now I have to go out of my way to the dealership again .
Easy purchase and no pressure We enjoyed working with Tracy and Mark. Both were extremely knowledgeable and easy to work with. There was zero pressure to purchase, but we did end up buying and are glad we did
Excellent service and very friendly staff including sales staff including super clean facility. Also I would like to mention while waiting on my car for service, Mr Vargas, Anibal the salesman provided great help in answering my questions about many questions regarding new models and technology in my new vehicle.
Overall great communication, fast service and all of my questions were answered. I have a follow up appointment needed and I will be happy to go.
Always great service . Steve is a professional advisor that knows his product and knows how to treat customers .
Service my car as expected, great service, good donuts. And good coffee. Last 3 words, good good.
Excellent experience Well taken care of every time I have service performed Friendly service, professional environment
Nice people but did not fix the issue The car is just like it was when we brought it in. Except we are minus 1k
Dropped off truck for one issue, picked it up with two new issues. They charge for guesses, not diagnosis.
They were honest and worked with me to insure i was good with the my purchase. Different process from all the other car dealers. Ferman's transparency and honesty removed the anxiety and horror one usually finds at dealerships. Highest recommendation.
The dealership there are the best There are the only dealership i go to you are the best
Had an appt for an oil change, it took 3 hrs. Reason I was given was they were doing car wash and vacuum. When I got in the car after they were finally done, they didn't even vacuum out my car
Worked with Jim Allison, he was professional and courteous. He answered all our questions and made us feel comfortable.
Smooth drop off and pickup process, and great communication when car was ready, Excellent Service. Would definitely use Ferman Chevrolet again.
I had an excellent experience at the dealership when I brought my Equinox in for its first service. The staff was friendly, efficient, and made the whole process smooth from start to finish. I truly appreciate the great customer care.
Everything was great That's what I have to say Take what you have No thanks
Ferman is a Great dealership I have been dealing with Ferman for over 15 years and have always had Greay service
Been dealing there fir many years and they have always taken good care of my cars and me. ??
Mike Sico goes the extra mile to help you find the perfect car Thank you Mike
Art is absolutely amazing. He explains everything. Awesome guy Doesn't add any pressure when he asks questions. 2nd time working with him. Makes the process easy
Steve is always. Professional and he takes care of my car issues.I highly recommend Steve he gets the job done
Prompt, courteous The service advisor was prompt, courteous and my work was completed on time.
They did exactly as they said and gave me a good deal with excellent customer service.
Artemis (Art) was assigned as my advisor for the visit and when I spoke with him, explained the quandary I found myself in, with my vehicle breaking day just before I was supposed to leave on vacation on my car, he worked very quickly to ensure my car was fixed and ready to go by the end of the day - even though they were a bit backed up and short on technicians.
Fourth truck purchased in the last couple years from them. Very happy with the service.
Ferman Chevrolet Tarpon Springs is easy to make an appointment. You can wait for your vehicle to be completed in a timely fashion
Dylan does a great job keeping me informed of the service being done including suggestions for other things to consider in the future!
I recently had my oil changed and was very pleased with the service. Steve is always friendly and professional. Steve explained everything clearly, didn't pressure me into unnecessary services, and had me back on the road in no time. The overall experience was smooth from start to finish. I would definitely return for future maintenance and recommend them to others.
It was a good experience. Scheduling was fast and appointments available. Service was as needed.
Found the staff to be professional. I chose them over dealerships. Reallu liked the staff
Very professional and efficient They were helpful and kept me informed as things were progressing along
I felt it was longer than I expected and nobody got back to me on any update I had to ask why it was taking so long.
Does good work but it took 2days to change my transmission oil I think more qualified mechanics are needed to work on new Corvettes
The people were great the wait was the only thing that wasn't pleasant. It took over two hours to complete a first time oil change and maintenance on a 2026 Chevy Silverado. Everything else was great.
Grant was patient, friendly, and listened to my needs in buying a new vehicle. He was a pleasure to work with!
Good Quick Honest It was very efficient and professional It was a very quick process, which I appreciate greatly Robert went over the car with me and explained everything I felt like I was reared very well
The body department took great care to make sure the paint job was perfect. Renee kept in touch to let us know how the repair was coming along.
Tony is great! He always takes care of our needs promptly! We enjoy working with him.
They found out what the problem was with my shaking car. I liked the idea of the film clip and how my car was cleaned. Those small things make a difference.??
Had what I wanted. Got it to me fast. Grant was my salesman and was a great help.
Keith made what was to be a great experience horrible. His lack of professionalism shined bright to the point the auto was on its way back. I struggle even now about keeping the auto, it just doesn't feel right.
Very good Steve in the service department always takes care of me and helps me with problems if there is any and always has good answers
The service took too long. We waited till you had all the parts before we left the truck for you to repair and it still took 2 1/2 weeks just one delay after another with poor communication about the delays.
Very good service and a good experience. The associates were very professional and kept me informed.
Great service and excellent process Mark went above and beyond to make sure I was happy after the issue I had
I made an appointment for an alignment and it was done correctly I am happy
Not stressful or pushy. Quick and simple and I was extremely comfortable and felt respected by all. Very nice and always listening to what I was saying.
You lost a customer for life and I am 60 days from buying a new C8- all because you want to charge me 8 labor hours for a 4 to 5 hour job. You trained your service people to use such lame excuses as: 1) the warranty book shows 8 hrs - and yes, the typical time to replace is 3.5 to 5.. but you have to pay 8 anyway. Even though we charge you $220 an hour - you can't pay for only the hours it takes. 2) I remember once we went over the hours and didnt charge more - we have to make that up - ... Read More DealerRater - Jun 6, 2026
Dylan did a great job of getting the maintenance contract to cover the replacement TPMS sensors! He also keeps me informed throughout the repair! He is very practical and supportive. He is a great ambassador for Ferman!
Jason was helpful and courteous. The service on my car was completed quickly and correctly. It was a pleasure to work with Jason. I appreciate his help.
Friendly service. Everyone is nice. It is a convenient location. They always provide excellent service.
It was a great day love the truck it great The salesman was great Joe ??
Friendly and helpful service Staff is very friendly and helpful. I feel like I am getting honest information.
Everyone was friendly and knowledgeable and worked to get us the deal we wanted to get our new truck.
Screw in tire, didn't have an appointment so they squeezed us in on the Tuesday after the holiday. The only I would have loved is a car wash
Staff was very helpful. Found exactly what I was looking for at a great price. Sales experience was great. In and out in an hour.
Always a good experience with Steve. Been coming to this dealer for years and he takes care of me everytime.
Great service and a they took care of me on cost. Steve was very transparent and gave me all of my options up front and explained everything thoroughly.
In was extremely thorough and efficient It was extremely thorough and efficient. My family felt at ease with this unexpected decision. Mainly because of a bad crash
Great experience from start to finish. The staff was friendly, helpful, and made the whole process easy and stress-free. I really appreciated the honest and professional service. Highly recommend!
Very pleasant and freindly atmosphere. I felt a lot of confidence after talking to several of the staff
I was disappointed with this last visit. I paid for a 42 point inspection of ny car yet my windshield washer fluid is empty. I never experienced this in NJ Chevy service
Kept us informed on the progress on our car. Asked us about repair costs before performing them. Very personable.
You repaired bodywork and gave me back a car with a dead battery. Then I had to bring the car back twice to make sure the fender was attached. I was without my car for over a month
Thanks to Ferman great employees, Tony, and the guys in the back Matt SHIPLEY‘s crew to get my truck in and out
Friendly and knowledgeable staff and great customer service Trustworthy and caring customer service with quick response
Finance could have done better.I refinanced and saved alot! Overall I am pleased . It's now a Michigan truck!
Very knowledgeable and helpful. Not pushy at all but instead guided us to our purchase and was just so professional and made a great experience!
We came in for warranty insurance and not knowing what we could get coverage on. Colton took the time to explain what was available and helped us figure out what was best for our situation.
Honest feedback and nice perk with offing Unery I would recommend Ferman to others for sure
All good In and out C8 Corvette oil change. All service people are very friendly.
Fast, friendly and honest. We definitely recommend using Ferman Chevy for anyone looking to purchase a vehicle.
Buying the truck was good, but after I bought the Certified Preowned 2025 Custom Trail Boss, I was promised a 2nd set of keys from the salesman. He said that the guy that traded it in would bring the keys in within two weeks. It has been over two months and the salesman and a manager will not respond to my emails about the keys. My fault for leaving and believing a car salesman! “The blame goes to the gullible, not the liar.”
Very friendly and knowledgeable. Got me in and out of there quickly. Knowledgeable Friendly Accommodating
Poor customer service. The guy checking me in, not Art, took a personal phone call while helping me. Had my car for 2 days for a problem that took 1 hour to fix. Kept getting thr run around. Will not be returning for service or my next chevy purchase.
Great experience, Grant was fantastic. We were made to feel comfortable. I would highly recommend.
Tony is always great to me. I'm glad you made some changes with your mechanics.
This time was great With all the new changes I'll come back I'm done. Thanks
Great buying experience. Will def buy from Ferman Chevrolet again when the time comes. Thank you
Helpful salesperson and staff, good service, happy with our experience there. Would buy from them again
Another great experience with Mark Laird and the Ferman team. I have been dealing with Ferman Chevy of Tarpon Springs since 2013 and they are top notch from sales to service!